Orchid Epsom; Sure Hotel Collection by Best Western

Friendly welcome. Nice relaxed atmosphere, lovely refreshing free water in reception (apparently made by the manager, a CHOICE of flavours too!) room was already prepared WITH a switched in fan in it (hot week, rooms have no Aircon) very thoughtful. Excellent location. Excellent value 'continental style' breakfast with prompt, un-intrusive delivery.

I recently had the pleasure of staying at Ordid Epsom London, and I must say, it was a delightful experience! From the moment I stepped into the hotel, the afternoon reception staff made me feel incredibly welcome. Their friendliness and warm hospitality set the tone for a great stay. The hotel room itself was lovely—spotlessly clean and thoughtfully arranged. It featured both a bath and shower, which was a great touch and added to the comfort of the stay. The beds were beautifully presented, making for a cozy and restful night. Overall, my experience at Ordid Epsom London was incredibly positive. The warm and attentive staff, clean and comfortable rooms, and lovely amenities made it a stay worth remembering. I would absolutely recommend this hotel to anyone looking for a relaxing and enjoyable visit.

Lovely warm welcome and first impression that staff are very eager to please. Very comfortable king sized bed with crisp cotton sheets/duvet cover, good blackout very quiet indeed considering proximity to road (did request a quiet room) o disturbance from other guests or next door pub Pub convenient for evening dining (though not great food tbh but that is no fault of orchid hotel) Colour schemes easy on the eye and nice artwork on the wall Room temp very comfortable Slept well Occilating fans (not needed) x2 (!) provided

The staff couldn't have been nicer, more friendly or more helpful. The in room delivered breakfast was useful particularly if you needed to be out early. The breakfast bap is a good attempt to provide a hot option especially given the facilities in the hotel. But the breakfast baps did turn out to be a little disappointing. Location next to an ember inn added to the convenience of the hotel and provided an excellent option for an evening meal. To sum up we would have no hesitation in staying at the hotel again.

Friendliness of the staff. .. nothing was too much effort! Great value breakfast, location - plenty eateries near and good variety. Staff seemed happy at their jobs. Good relaxed atmosphere. Pleasant stay. Made to feel welcome. Having a fan in the room was a super and considerate and welcome addition. Very well ran and organised. The staff are an asset to the manager.