Orchid Epsom; Sure Hotel Collection by Best Western
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客人怎么说
Friendly welcome. Nice relaxed atmosphere, lovely refreshing free water in reception (apparently made by the manager, a CHOICE of flavours too!) room was already prepared WITH a switched in fan in it (hot week, rooms have no Aircon) very thoughtful. Excellent location. Excellent value 'continental style' breakfast with prompt, un-intrusive delivery.
Diane
2025年7月
We used this hotel as a stop off before attending Chessington. The local was ideal as only a short distance from Chessington theme park. And we didn't have to go into London. The bedrooms are spacious and very clean, the porter took my children to meet the "foxes" whilst I checked in which was very handy and thoughtful. Very friendly staff.
Chelsie
2025年7月
I recently had the pleasure of staying at Ordid Epsom London, and I must say, it was a delightful experience! From the moment I stepped into the hotel, the afternoon reception staff made me feel incredibly welcome. Their friendliness and warm hospitality set the tone for a great stay. The hotel room itself was lovely—spotlessly clean and thoughtfully arranged. It featured both a bath and shower, which was a great touch and added to the comfort of the stay. The beds were beautifully presented, making for a cozy and restful night. Overall, my experience at Ordid Epsom London was incredibly positive. The warm and attentive staff, clean and comfortable rooms, and lovely amenities made it a stay worth remembering. I would absolutely recommend this hotel to anyone looking for a relaxing and enjoyable visit.
Harry
2025年5月
We stayed here as we had a late night flight into Gatwick airport and plans in London the next day, checked in early hours of the morning and paid £10 for a late checkout. I was really pleasantly surprised as we booked here as it was a reasonable price and outskirts of London location, 35mins from Gatwick. The bed was so comfortable, the hotel was not noisy so we slept really well, room was clean, tea/coffee in the room, lovely shower! Parking on site and the staff were all very helpful and friendly during check in and out. I would stay here again if I come back to the area.
Kirsty
2025年5月
Lovely warm welcome and first impression that staff are very eager to please. Very comfortable king sized bed with crisp cotton sheets/duvet cover, good blackout very quiet indeed considering proximity to road (did request a quiet room) o disturbance from other guests or next door pub Pub convenient for evening dining (though not great food tbh but that is no fault of orchid hotel) Colour schemes easy on the eye and nice artwork on the wall Room temp very comfortable Slept well Occilating fans (not needed) x2 (!) provided
Pauline
2025年5月
The bed was comfortable and the grab-and-go breakfast was sufficient. It was conveniently situated for our trip to Wimbledon the following day., though I wouldn't stay again.
Sally-anne
2025年7月
The staff couldn't have been nicer, more friendly or more helpful. The in room delivered breakfast was useful particularly if you needed to be out early. The breakfast bap is a good attempt to provide a hot option especially given the facilities in the hotel. But the breakfast baps did turn out to be a little disappointing. Location next to an ember inn added to the convenience of the hotel and provided an excellent option for an evening meal. To sum up we would have no hesitation in staying at the hotel again.
Carole
2025年3月
It had loads of parking, good staff, good location for our visit, nearby restaurants, takeaways and grocery stores in either direction, a pub right next to it - though it was under renovation by the time we came back near the end of our stay. Plenty of extra space in our room on the top floor and a chaise to lounge on. Reasonable prices and checkout policies - we were able to pay a small fee so that we could stay in the room a little longer avoiding a long wait at the airport.
Jade
2024年10月
Friendliness of the staff. .. nothing was too much effort! Great value breakfast, location - plenty eateries near and good variety. Staff seemed happy at their jobs. Good relaxed atmosphere. Pleasant stay. Made to feel welcome. Having a fan in the room was a super and considerate and welcome addition. Very well ran and organised. The staff are an asset to the manager.
Diane
2024年7月
So welcoming...comfy and good atmosphere. Asked to change room for quieter one and was promptly changed. Attention to detail. Forgot charger and Danissa PhD us promptly to come back to collect it...room was spacious and although pretty basic had everything we needed...plenty storage space etc...Great lighting!...very comfortable 😀
Poulter
2025年8月