Orchid Epsom; Sure Hotel Collection by Best Western

The staff couldn't have been nicer, more friendly or more helpful. The in room delivered breakfast was useful particularly if you needed to be out early. The breakfast bap is a good attempt to provide a hot option especially given the facilities in the hotel. But the breakfast baps did turn out to be a little disappointing. Location next to an ember inn added to the convenience of the hotel and provided an excellent option for an evening meal. To sum up we would have no hesitation in staying at the hotel again.

It had loads of parking, good staff, good location for our visit, nearby restaurants, takeaways and grocery stores in either direction, a pub right next to it - though it was under renovation by the time we came back near the end of our stay. Plenty of extra space in our room on the top floor and a chaise to lounge on. Reasonable prices and checkout policies - we were able to pay a small fee so that we could stay in the room a little longer avoiding a long wait at the airport.

We booked up for a family wedding and got a great deal for the 2 nights we stayed. The staff were very helpful and friendly, the room was nice and big also nice and clean. No hot breakfast but did have the option for the grab and go one which we didn't use. Shower very nice and the hubby loved the bath. The pub next door also very nice very convenient to have on your door step

The staff were accommodating and friendly and took real pride in their work and hotel. Very professionally run by people who care. The attached pub which is not part of the business offered a very good meal and drinks for the price.

We had a great stay here, all of the staff were exceptionally friendly and helpful with all of our needs. The location was good and suited us perfectly and it was great value for money. Parking was nice and easy to find and the rooms were a very good size.